Legal

Legal & policies

The terms that apply when you use OneSite, and how we handle your data. Current version: 1 October 2026.

Bought something from a store built on OneSite? The store is the seller. Its own terms, refund, shipping and privacy policies, and its grievance contact, are linked in the footer of its website.

For everyone

Terms of Service

The agreement between you and OneSite for using the platform.

Privacy Policy

What personal data OneSite collects, why, who we share it with, and your rights.

Cookie Policy

The small amount of browser storage OneSite uses, and why.

For store owners

Store Owner Agreement

Your responsibilities as a seller, and how we handle your customers' data for you.

Acceptable Use Policy

What can't be sold or published on OneSite, and how we enforce it.

Subscription & Refund Policy

How OneSite plans are billed, and how to cancel or get a refund.

Help

Grievance & Contact

Who to contact with a complaint, a data request or a content report.